New Bronze Member Group, for the inactive members Options

[Cleo_Serapis]

Hello all.

I've created a new member group, the Bronze Member which will be used for those members who have been in-active for a period of at least six months.

I will monitor those members and if they post, I will update their member group to either Silver or Gold member status.

I have restricted their ability to vote and post in polls. This should be the only difference between a Bronze Member and a Silver Member.

We hope to send out a message to those members letting them know of the change shortly....

Regards.
~Cleo  

[Cleo_Serapis]

Hello Alan and Don!  :yoda:  :frenchie:

Alan writes:

Here is my version, with acks to Jox and Nina :

Hello from mosaicmusings.net.

Lots is happening here at Mosaic Musings. We have re-designed poetry forums, instigated some new awards, run several competitions, and started working on ebooks, amongst many other routine and special activities.

I've noticed that you don't seem to have posted recently. Under our new membership system, that makes you a "Bronze" - those who've been inactive for six months.

We really don't want to lose you, and would like to invite you back to active posting, critting and competing on MM again.

When you do post,  your membership will automatically be upgraded to Silver, and who knows, you could be a Gold in a very short time.

If there is a reason you feel unable/unwilling to return, please write to me in confidence, and I'll try to help. I'd certainly like to see you here again, helping to shape the ongoing developments at mosaicmusings.net.

Love
Lori Kantor
Founder (or whatever title you use)

Lori, I think it important that this is a PERSONAL letter from you, not the other, which is more like a form letter.

I don't know if you have the time, but if you managed to mention a poem or piece the person had up as something that really struck you, then that would make it really personal. Perhaps you could ask another member to do that research if you are too busy ?

Love
Alan

Yes, I think the teamwork that has been demonstrated in this tile already is wonderful and very useful. BTW, I use the title, Manager, in legal papers and such for MM....  ???

Some of our members have never posted, so that makes for a shorter memo methinks.

I like how you've incorporated both James' and Nina's ideas (along with my initial thoughts) into this version Alan.  :cloud9:

Thanks so much!

Now Don writes:

Hi Cleo,

I prefer Alan's wording based on personal, informative, notification content.  An extra personal touch to show sincere concern would be additional mention of say their last post, if any.  

The glaring absence is "how long as bronze before dropped?"  Or will that be opportunity for a followup contact?  
Scenerio:
We missed your overdue payment.
Second notice: payment due immediately.
Third notice: If payment isn't received by XX, credit agencies will be informed.
Fourth notice: Your refusal to pay is being transfered to a collection agency.
Fifth notice:  Sorry you kicked the bucket, we don't know you no more.

Don

Yes, I agree with you Don.  :grinning:  The decision as to when/if we will purge/delete inactive members is still open. There was mention of sending the first email at 6 months of inactivity, then again at 1 year before deleting, IF we delete them. Your approach is inquisitive too - how many notices/frequency etc..? I'd most likely only do THREE total, but it's still up in the air....

Thanks for your feedback too Don!

~Cleo  :pharoah:  :pharoah2